Level One FAQ and Registration Info
FREQUENTLY ASKED QUESTIONS
Do I need coaching experience before enrolling? No. Level One is designed for people new to professional coaching. We’ll teach you from the ground up using evidence-based methods.
What if I’m already coaching without credentials? Level One formalizes the skills you’ve been developing and provides the education hours required for ACC certification. Many experienced coaches use this pathway to finally get credentialed.
How is MentorCoach different from other ICF-accredited programs? We’re the only major training organization built entirely on positive psychology. You’ll learn the research behind coaching techniques, not just the techniques themselves. Our faculty maintain active practices. Our graduates report that MentorCoach training fundamentally changed how they coach.
Can I complete this program while working full-time? Yes. Most students maintain full-time employment during the program. Expect 8-10 hours per week including live sessions, reading, practice coaching, and assignments.
What happens after I complete Level One? You’ll receive a certificate of completion and be eligible to apply for your ACC credential through ICF. We coordinate your performance evaluation and support your credential application. Most students receive their ACC within 3-4 months of program completion, provided all other requirements are met.
Is financial aid available? We offer payment plans and fellowships. We also accept employer tuition reimbursement.
What technology do I need? A computer with reliable internet, webcam, and microphone. We use Zoom for live sessions and a learning platform for course materials. All platforms are user-friendly and include technical support.
Can I take courses at my own pace? The program follows a cohort model with scheduled live sessions. This creates community and accountability. Some flexibility exists for asynchronous work, but live session attendance is required.
What if I need to miss a session? Sessions are recorded for makeup viewing, though live attendance is strongly encouraged. We accommodate reasonable absences due to illness, work conflicts, or personal emergencies.
Will I have clients to practice with? We’ll teach you how to find practice clients. Most students coach friends, colleagues, or people in their networks. Some students advertise pro bono coaching to build their practice portfolio.
How is MentorCoach accredited? MentorCoach holds Level 1 accreditation from the International Coaching Federation. This means our Level One program meets all ICF education requirements for ACC certification.
What’s your refund policy? Full refund if you withdraw before the first session. Prorated refund for withdrawals within the first two weeks. No refunds after Week 3. See enrollment agreement for complete details.
READY TO START?
Enroll Now Ready to commit? Complete your enrollment application and secure your spot in our next cohort.
CONTACT US
Questions about Level One? Email: admissions@mentorcoach.com Phone: 877-792-2622 Office Hours: Monday-Friday, 9:00 AM – 6:00 PM EST
ABOUT MENTORCOACH
For 25 years, MentorCoach has trained over 25,000 coaches worldwide using a distinctive approach grounded in positive psychology. Founded in 2000 by Dr. Ben Dean, MentorCoach remains the only major coach training organization built entirely on evidence-based positive psychology principles.
Our graduates practice differently because they understand the science behind coaching. They ask better questions because they know why those questions work. They facilitate lasting change because they’re grounded in decades of research on human flourishing.
MentorCoach Credentials:
- ICF Level 1 Accreditation (ACC Program)
- ICF Level 2 Accreditation (PCC Program)
- 25+ years training coaches worldwide
- 25,000+ graduates in 50+ countries
- Faculty holding MCC, PCC, and advanced degrees
- Research partnerships with leading psychology institutions
Our Commitment: We believe coaching education should prepare you for real client work, not just credential exams. We believe evidence matters more than anecdote. We believe positive psychology offers the most robust foundation for facilitating human change. We believe coaches trained in rigorous methods elevate the entire profession.
That’s why we created the Level One program. Same excellence. Greater access. Your choice.
ACCREDITATION
MentorCoach is approved by the International Coaching Federation (ICF) as an Accredited Coach Training Program (ACTP) at Level 1. The Level One program meets all ICF education requirements for Associate Certified Coach (ACC) certification.
ICF Accreditation ensures our curriculum, faculty qualifications, learning outcomes, and assessment methods meet global coaching standards. Graduates of ICF-accredited programs are eligible for expedited credential processing and demonstrate completion of coach-specific training.
[View ICF Accreditation]
CONTINUING EDUCATIONLevel One graduates receive ongoing professional development support:
- Access to advanced workshops and masterclasses
- Discounted rates on specialized training modules
- Resource library with coaching tools and assessment
Your investment in MentorCoach extends well beyond graduation.
© 2026 MentorCoach. All rights reserved.
MentorCoach is a registered trademark. International Coaching Federation, ICF, ACC, PCC, and MCC are trademarks of the International Coaching Federation.
